Help Center
Frequently asked questions
Here you will find answers to the most frequently asked questions about the DIGITAAL life app.
Does the app require a permanent Wi-Fi connection?
The app requires an Internet connection to download content (topics). Once these have been transferred to the tablet, the app can be used without an active Internet connection.
Is my tablet supported?
For an optimal user experience, we recommend Android tablets with a screen diagonal of 8 inches or more and at least Android version 8.0, and iPad from iPadOS version 8.2.
Does the app work on my phone?
In order to guarantee an optimal user experience, the app has been developed for use on tablets with a screen size of at least 7 inches. Our tests have shown that you get the best user experience with a screen diagonal of 10 inches.
Smartphones are not supported due to the small screen size.
Contact support
Was your answer not included? Or do you have further questions? Do not hesitate to contact us!